This Privacy Policy from Vita Mahjong clearly explains how your personal information is collected, how it is used, and how it is kept secure. By using the platform, you are considered to have agreed to this policy.
How Vita Mahjong Protects Your Privacy
Every connection on the platform is SSL-encrypted. Whether it's your login, payment, or personal details — everything is transmitted through secure channels.
Vita Mahjong never sells your name, phone number, or gaming history to third parties. Your data is used solely for operating the platform.
With two-factor authentication enabled, logging in requires both your password and an OTP — making it much harder for anyone to access your account without permission.
After an account is closed, data is deleted after a set period in accordance with regulatory requirements. No information is retained beyond what is necessary.
Your password is never stored as plain text — it is kept in hashed form. No Vita Mahjong employee can ever see your actual password.
If you no longer want to receive promotional messages or emails, you can turn them off at any time from your account settings — no hassle involved.
Important: Creating an account on Vita Mahjong means you have read and accepted this Privacy Policy. If you have any questions, please ask the support team before registering.
Vita Mahjong understands that sharing personal information online is a matter of trust. Protecting that trust is our primary responsibility. This Privacy Policy explains in plain terms — what information we hold, why we hold it, and how it is kept secure.
This policy applies to the vitamahjong.best website and all services operated under it. By accessing the platform, creating an account, or using any of its services, you are considered to have agreed to this policy.
Vita Mahjong is built and operated specifically for users in Bangladesh. Both Bangladesh's Digital Security Act and international data protection standards were taken into account when drafting our privacy policy.
Vita Mahjong collects only the information that is necessary — nothing more. Below, the data we collect is broken down into two categories.
| Data Type | What Data | Required? |
|---|---|---|
| Identity information | Name, date of birth, national ID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Payment Information | Mobile banking number (bKash/Nagad/Rocket) | Yes |
| Gaming Activities | Betting history, win/loss records, login times | Automatic |
| Technical data | IP address, browser type, device information | Automatic |
| Communication History | Support chat logs, email correspondence | Where applicable |
Vita Mahjong will never ask for your bank account PIN, mobile banking password, or card number. If anyone requests this information, they are not a Vita Mahjong representative — notify support immediately.
Vita Mahjong collects information through three channels. Each method and its purpose are explained below.
Vita Mahjong uses the data it collects only for the specific purposes stated. It is never used for anything beyond what it was originally collected for.
Vita Mahjong never sells your data to advertisers or shares it with third-party marketing companies.
Vita Mahjong does not share user data with third parties as a matter of policy. However, there are specific circumstances under which limited data sharing may be necessary.
| Situation | With Whom | How Much Information |
|---|---|---|
| Payment processing | BKash, Nagad, Rocket | Transaction-related information only |
| Game Providers | PG Soft, Evolution, and others | Account ID, balance information |
| Legal obligations | Government or court | Data specified by regulation |
| Fraud Investigation | Security Agency | Relevant information only |
In each of the above cases, Vita Mahjong has a confidentiality agreement in place with the relevant party. They are also prohibited from sharing your data with anyone else.
If Vita Mahjong is ever merged with or acquired by another company, your data will remain protected under this privacy policy, and you will be notified at your registered number before any such change takes effect.
One of the first questions many people have is — how safe is my bKash or Nagad number? The straightforward answer is: Vita Mahjong never stores your mobile banking PIN or password.
During deposits or withdrawals, payment processing happens directly on the servers of bKash, Nagad, or Rocket. Vita Mahjong only records the transaction result and mobile number — nothing more.
No Vita Mahjong representative will ever ask for your bKash PIN, OTP, or password. If anyone does, it is a fraud attempt — report it to support immediately.
Every payment transaction generates a unique reference number that appears in your account. If any issue arises, the support team can verify any transaction using that reference number.
Vita Mahjong uses cookies on its website. A cookie is a small file stored in your browser that helps the site recognize you on your next visit.
Cookies can be disabled from your browser settings. However, turning off essential cookies may prevent core functions like login and payments from working properly.
Every registered user on Vita Mahjong has important rights regarding their own information. Contact the support team to exercise any of these rights.
To exercise any of these rights, email us at support@vitamahjong.best or reach out via live chat. After identity verification, we typically respond within 7 business days.
Vita Mahjong does not retain any data longer than necessary. How long data is kept depends on its type and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal obligations |
| Transaction Records | 5 years | Financial Regulatory Requirements |
| Gaming History | 3 years | Dispute Resolution |
| Support Chat Logs | 2 years | Ensuring service quality |
| Technical logs | 90 days | Security Monitoring |
Once the retention period has passed after account closure, your data is securely deleted. Due to legal obligations, certain data may not be removable before the specified timeframe.
Vita Mahjong may update this Privacy Policy when necessary. Any changes will be communicated in advance to your registered mobile number or email.
For major changes, notice will be given at least 14 days in advance and a notification will appear when you log in to the platform. For minor changes, only the date on this page will be updated.
Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the new policy, contact our support team to close your account.
For any questions or concerns about our privacy policy, write to us at support@vitamahjong.best. Our team will respond within 24 hours.
Data security is usually the biggest concern when signing up for an online gaming platform — and understandably so. At Vita Mahjong, it is taken seriously.
Every connection on the platform runs over HTTPS — the padlock icon in your browser's address bar confirms it. This means everything from your login credentials to your payment details travels through an encrypted channel, with no possibility of interception.
Vita Mahjong never stores passwords in plain text. During registration, your password is run through a cryptographic hash function, and only the resulting hash is saved in the database. Even if someone gains access to the database, your actual password cannot be retrieved.
IP analysis and device fingerprinting are used to detect suspicious activity. If a login attempt is made from another country or an unrecognized device, an SMS alert is sent automatically.
Vita Mahjong servers undergo regular security audits. External specialist teams conduct penetration testing to identify and address any vulnerabilities before they can be exploited. These are ongoing processes — not a one-time exercise.
Frequently Asked Questions About Payment Methods & Bonuses
Protecting your privacy on Vita Mahjong is our foremost responsibility. Registration is completely free, payments are fast, and support is available in Bangla — get started today.