This page sets out all the rules governing use of the Vita Mahjong platform. Everything from account creation to payments, bonuses, gaming conduct, and account closure is covered here in Bangla. By registering, you are considered to have automatically accepted these Terms.
The Most Important Points from the Terms & Conditions
Each person is allowed one account only. Registration with accurate information is mandatory — accounts created with false details may be closed.
Deposit and withdrawal limits, processing times, and verification requirements — all clearly defined and transparent.
Wagering requirements apply separately to each bonus. Please read the terms before claiming.
Fraud, multiple accounts, bonus abuse, and system exploitation are all strictly prohibited.
Vita Mahjong has a clear policy on how your personal data is stored, used, and protected.
Deposit limits, self-exclusion, and reality checks — Vita Mahjong has all the tools in place to keep players protected.
Important Notice: By creating an account and using Vita Mahjong, you are considered to have read and agreed to all the terms and conditions below. If you have any objections, please contact our support team before registering.
Vita Mahjong is an online gaming platform operating under the domain vitamahjong.best. The Terms & Conditions on this page ("Terms") constitute a legally binding agreement between Vita Mahjong and its users.
By accessing the platform, creating an account, or using any of our services, you agree to abide by these Terms and Conditions. These terms may be updated from time to time — you will be notified of any changes via your registered email or SMS, and the revised date will be reflected on this page.
Vita Mahjong is designed and operated specifically for users in Bangladesh. The service is available to adults only — those aged 18 and above. Use of the platform by minors is strictly prohibited.
To register on Vita Mahjong, you must provide accurate and complete information. Your name, phone number, date of birth, and payment details must all be correct. Accounts created with false information may be closed at any time, and any balance held may be subject to forfeiture.
Each individual on Vita Mahjong may only One Account Only can be created. If a person is found to hold more than one account, all accounts will be permanently closed and any bonuses or accumulated rewards will be forfeited.
Keeping your account password secure is entirely your responsibility. Sharing your password or account access with anyone else is not permitted. If you suspect any unauthorized access to your account, contact Vita Mahjong support immediately.
As part of the verification (KYC) process, Vita Mahjong may request identity or payment verification documents at any time. If documents are not submitted within the specified timeframe, withdrawals may be temporarily suspended.
The minimum age to play on Vita Mahjong is 18. Providing your correct date of birth at registration is mandatory, and Vita Mahjong reserves the right to verify your age at any time.
| Eligibility Requirements | Description |
|---|---|
| Minimum Age | 18 years of age or older |
| Identity Verification | National ID card or passport accepted |
| Payment Methods | Mobile banking registered in the account holder's name |
| Multiple Accounts | Strictly Prohibited |
Operating an account on behalf of a minor, or helping a minor access the platform, is strictly prohibited and may result in legal action.
All deposits and withdrawals on Vita Mahjong are processed via bKash, Nagad, and Rocket. The following limits and rules apply to all transactions.
| Transaction Type | Minimum | Maximum (per day) | Processing Time |
|---|---|---|---|
| Deposit | ৳100 | ৳50,000 | Instant |
| Withdrawal (Standard) | ৳500 | ৳30,000 | 15–60 minutes |
| Withdrawal (Verified) | ৳500 | ৳1,00,000 | 15–30 minutes |
To process a withdrawal, the name on your mobile banking account must match the name registered on your Vita Mahjong account. If the names do not match, the withdrawal cannot be processed and additional verification will be required.
Vita Mahjong does not charge any bank fees or additional transaction fees. However, your mobile banking provider may apply their own charges — those are entirely at the discretion of the respective service provider.
Deposits or withdrawals using a third party's mobile banking account are not permitted. Any such transactions detected will be investigated under our anti-money laundering policy.
Vita Mahjong offers a variety of bonuses and promotional offers. Each offer has its own terms, which are clearly outlined on the offer page. Please read the relevant terms before claiming any bonus.
Most bonuses come with wagering requirements — meaning you need to place a certain amount in bets before you can withdraw bonus funds. Bonus balances cannot be withdrawn until the wagering requirement has been met.
Each voucher code has its own expiry date and terms. Expired codes are not accepted, and the same code cannot be used more than once.
All users are expected to maintain fair and respectful conduct while on Vita Mahjong. The use of offensive or disrespectful language toward other players or dealers in the Live Casino is strictly prohibited.
All games use an internationally audited RNG (Random Number Generator). Game outcomes are determined entirely at random, and neither Vita Mahjong nor any game provider can influence the results.
If a technical glitch is discovered in any game, it must be reported to the support team immediately. Any winnings obtained by deliberately exploiting a glitch will be considered void.
Vita Mahjong is not responsible for the outcome of any bet affected by internet disconnection or connection issues during gameplay. However, once your connection is restored, you can view the results in your game history.
The following activities are strictly prohibited on Vita Mahjong. Violations may result in permanent account closure and forfeiture of any remaining balance.
If suspicious activity is detected, Vita Mahjong reserves the right to temporarily suspend the account during the investigation. If wrongdoing is confirmed, the individual concerned may also face legal liability.
Vita Mahjong may temporarily suspend or permanently close any account for the following reasons — without prior notice.
Users may also close their account at any time by contacting the support team. Any remaining balance may be withdrawn prior to closure, provided no Terms violations are present.
Vita Mahjong follows a clear privacy policy governing the collection, storage, and use of users' personal data. For full details on the purpose of data collection, how it is stored, and your rights as a user, please visit our Privacy Policy page.
Your personal information is never sold or shared with third parties — it is used only on a limited basis for platform operations, payment processing, and legal compliance.
Vita Mahjong uses SSL encryption to keep all data transmissions secure. Payment information is processed directly on the mobile banking provider's servers — Vita Mahjong does not store this data.
Vita Mahjong believes gaming should be a source of entertainment. We never want gaming to have a negative impact on any player's life. That's why the following protective tools are always available on the platform:
If signs of problem gambling appear, our support team can confidentially provide assistance and refer you to professional resources. Seeking help is an act of courage, not weakness.
Vita Mahjong provides its gaming services on an "as-is" basis. Vita Mahjong is not liable for any losses arising from technical faults, server outages, or disruptions to third-party services.
Vita Mahjong makes every effort to keep the platform running around the clock. However, the service may be temporarily unavailable due to maintenance, upgrades, or unexpected technical issues. Where possible, advance notice will be provided.
Vita Mahjong is not liable for any issues arising from a user's own internet connection, device, or third-party software.
Vita Mahjong reserves the right to update these Terms & Conditions at any time. Users will be notified via registered email or SMS at least 7 days in advance. For major changes, notice will be given at least 14 days ahead.
Continued use of the platform after any changes takes effect constitutes acceptance of the updated Terms. If you do not agree to the new terms, you may close your account by contacting our support team.
For any questions or clarifications regarding these Terms, email us at support@vitamahjong.best or reach us via live chat. Our support team is available 24 hours a day, 7 days a week.
Bonuses & Rewards — Frequently Asked Questions
Registering with Vita Mahjong is completely free and takes just a few minutes. Our rules are transparent, support is available in Bangla, and payments are fast — start your gaming journey today.